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Terms & Conditions

Hammonds fitted bedrooms, sliding wardrobes and home office

 

1. By signing this agreement, we have both entered into a legally binding agreement by which we agree to supply and fit the goods specified on this order form, and you agree to pay the total price specified on this order form, subject to the terms set out below.

2. You acknowledge that you have carefully checked the floor plan and drawings on this order form and acknowledge that only the units and accessories specified on the drawings will be supplied by us.

3. You acknowledge that the drawings are not precise scale drawings and that we may make reasonable amendments to the dimensions. Variation of Drawings - in the survey process we aim to ensure that the goods you have ordered fit in your room. Occasionally there may be alterations to the original drawings which may result in the order value being amended. You will be notified of any amendments before you become responsible for them. PLEASE NOTE that any new drawing(s) you sign for will replace any you have already agreed and will become the drawing(s) we will deliver and fit to.

4. You agree to let our surveying department check the order to make sure that it is viable. In the unlikely event that our surveying department discovers that we cannot go ahead with this contract, we shall tell you why, in writing within 21 days of you signing and at the same time we shall return to you twice the value of any deposit which you have paid and after that neither of us will have any liability to the other.

** Before signing please read carefully these terms and those below/overleaf and ask our designer for an explanation of anything you do not fully understand.

 

TERMS

1. Definitions

"you" means the person signing below/overleaf (and if more than one, both or all of you: your obligations being as individuals and together);

"us" and "we" means Hammonds Furniture Limited;

"the goods" means the items specified above/overleaf;

"the site" means the place where the goods are to be fitted (as specified above/overleaf);

"the fitter" means the person we contract to fit the goods.

2. PLEASE READ THIS CONTRACT CAREFULLY AS WE WILL RELY ON THE TERMS SET OUT HERE AND ABOVE/OVERLEAF AND NEITHER WE NOR YOU CAN ALTER THEM WITHOUT THE AGREEMENT OF THE OTHER.

3. We agree to supply and fit the goods at the site, unless it is stated otherwise above/overleaf. Our furniture is made from parts which, once installed by our fitter, will form your fitted furniture and fulfil your order. The installation process will take between 1-15 working days and we will in any event use our reasonable endeavours to complete the installation as soon as we reasonably can.

4. We cannot be held liable for delay or failure to complete the works caused by events beyond our reasonable control, in those cases we will complete the work as soon as reasonably possible.

 

5. If we have agreed with you to arrange for the goods to be fitted, the following applies:

i) you agree:

a) to make sure that the fitter has access to the site at reasonable times (between 8.30am and 6.30pm on weekdays) or otherwise as agreed by you and us;

b) to make sure that any re-routing or installation of plumbing (including water, radiators, drainage, gas, sewage and the like), or electrics, removal of existing furniture and carpets have been carried out to a good workman-like standard prior to the fitting date;

c) to make sure that the fitter can use the mains electricity supply from a standard 13A 240V socket free of charge, and that the supply is installed to the usual standards in force at the time;

d) that you will not make any material alterations in the rooms to be fitted, and that in particular you have not installed, relocated or removed any fixed items that you have not told us about before we entered into the contract;

e) that you have permission to use any plans or drawings you supply to us;

f) to provide reasonable access to the room to be fitted (ladder access is not acceptable) to clear the room to provide sufficient working space for the fitter, and co-operate in reducing health and safety risks to an acceptable level.

g) if you wish to cancel or postpone your fitting date within 21 working days of the due date we will incur costs and cancellation or postponement may be subject to a £150 charge.

ii) You confirm that you have told us of any particular features which you know about the site or its construction which may make the installation more difficult than we might reasonably expect. In particular, you acknowledge that you have checked the walls are sound.

iii) You are advised not to decorate rooms (except the space where front frame furniture is to be installed) prior to installation in order to avoid minor incidental damage caused during installation.

6. Unless we have specifically mentioned otherwise, VAT has been included in all our fees and charges at the applicable rate.

7. i) We may make improvements to the specifications of the goods (or minor cosmetic changes) or their installation before completion of the installation.

We will not make any significant changes without your agreement.

Changes to the order after survey, if we agree to make at your request, will result in a charge of £150 for administration plus cost of the goods involved and possibly a delay in the planned fit date.

ii) All our wood products are of a satisfactory quality although as wood is a natural product it can vary in grain or colour.

iii) For installation and safety purposes there may be a join in any material over 1,500mm.

8. As this agreement concerns the supply of goods which are made to your specification or are clearly personalised, you have no right to cancel under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013.

9. If you ask to cancel the contract we will consider agreeing, but we estimate that we will incur the following costs, and cancellation shall be subject to you paying the following charges within 7 days of us notifying you of the accepted cancellation;

i) if we have started manufacturing the goods, 50% of the contract price;

ii) if we have completed manufacture of the goods, 75% of the contract price;

iii) any sum remaining unpaid after the date it became due will attract interest at a rate of 3% above the base rate of National Westminster Bank plc.

10. The legal ownership of the goods will not pass to you until you have paid all of the money you owe us whether under this agreement or otherwise. You are responsible for the goods as soon as they are delivered to the site and we advise you to check your household insurance to ensure that you are covered.

11. This contract will end if you become bankrupt or otherwise insolvent, or make any arrangement with people you owe money to, in which case we will only carry out work we have started and which has been paid for.

12. We guarantee goods, that we have supplied, against defects in manufacturing for 10 years after the completion of the work - please see our website http://www.hammonds-uk.com/ for details.

13. If you are not entirely satisfied with your purchase please contact our Customer Service Centre, If you remain unhappy with our final response you may be able to refer your complaint to the Furniture Ombudsman- both are accessible via our website www.hammonds-uk.com

AS A CONSUMER YOU HAVE STATUTORY PROTECTION REGARDING FAULTY OR MISDESCRIBED GOODS OR INADEQUATE SERVICES SUCH

AS INSTALLATION. THESE TERMS DO NOT AFFECT THOSE RIGHTS.

14. This agreement is made under English law.

15. Payment Terms

20% of total price deposit with order.

64% of total price 15 working days before delivery.

16% of total price on the day of completion - please contact our Consumer Payments Department to arrange payment.

If the payment terms are not met the goods will not be sent to you. If you have not decided on the exact specification of the order prior to installation such as colour choice of upholstery, you must still comply with the payment terms agreed at the time of placing the order.

 

Hammonds Fitted Kitchens

“you” means the person signing overleaf (and if more than one, both or all of you: your obligations being as individuals and together); “us” and “we” means Hammonds Furniture Limited;

“the goods” means the items specified above/overleaf;

“the site” means the place where the goods are to be fitted (as specified overleaf); “the fitter” means the person/persons we contract to fit the goods.

1. PLEASE READ THIS CONTRACT CAREFULLY AS WE WILL RELY ON THE TERMS SET OUT HERE AND OVERLEAF AND NEITHER WE NOR YOU CAN ALTER THEM WITHOUT THE AGREEMENT OF THE OTHER.

2. We agree to remove existing kitchen furniture and appliances and to supply and fit the goods at the site, unless it is stated otherwise overleaf. In order to facilitate removal and/ or installation we may need to store the new goods for up to 5 working days on your premises before installation. Our furniture is made from parts which, once installed by our fitter, will form your fitted furniture and fulfil your order. The installation process will take between 15-45 working days and we will in any event use our reasonable endeavours to complete the installation as soon as we reasonably can.

3. We cannot be held liable for delay or failure to complete the works caused by events beyond our reasonable control, in those cases we will complete the work as soon as reasonably possible.

4. If we have agreed with you to arrange for the goods to be fitted, the following applies:

i) you agree:

a) to make sure that the fitter has access to the site at reasonable times (between 8.30am and 6.30pm on weekdays) or otherwise as agreed by you and us;

b) to make sure that any re-routing or installation of plumbing or electrics, floor covering or any other similar services that you are responsible for have been carried out to the commonly accepted quality and safety standards;

c) to make sure that the fitter can use the mains electricity supply from a standard 13A 240V socket free of charge, and that the supply is installed to the usual standards in force at the time;

d) that you will not make any material alterations in the rooms where the removal and/or fitting services are to take place, and that in particular you have not installed, relocated, or removed any fixed items that you have not told us about before we entered into the contract;

e) that you have permission to use any plans or drawings you supply to us;

f) to provide reasonable access to the room to be fitted (ladder access is not acceptable) to clear the room to provide sufficient working space for the fitter, and co-operate in reducing health and safety risks to an acceptable level.

g) if you wish to cancel or postpone your fitting date within 21 working days of the due date we will incur costs and cancellation or postponement may be subject to a £150 charge.

ii) You confirm that you have told us of any particular features which you know about the site or its construction which may make the installation more difficult than we might reasonably expect. In particular, you acknowledge that you have checked the walls are sound and will obtain all the necessary planning and other consents.

iii) You are advised not to decorate rooms prior to installation - although you will need to prepare in readiness, for instance: ceilings, walls, floors and services - as detailed overleaf.

5. Unless we have specifically mentioned otherwise, VAT has been included in all our fees and charges at the applicable rate.

6. i) We may make improvements to the specifications of the goods (or minor cosmetic changes) or their installation before completion of the installation. We will not make any significant changes without your agreement.

ii) All our wood and granite products are of a satisfactory quality although as they are both natural products they can vary in grain or colour.

iii) For installation and safety purposes there may be a join in any material over 2,400mm.

7. As this agreement concerns the supply of goods which are made to your specification or are clearly personalised, you have no right to cancel under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013.

8. If you ask to cancel the contract we will consider agreeing, but we estimate that we will incur the following costs, and cancellation shall be subject to you paying the following charges within 7 days of us notifying you of the accepted cancellation;

i) if we have started manufacturing/assembling the goods, 50% of the contract price;

ii) if we have completed manufacture/assembling of the goods, 75% of the contract price;

iii) any sum remaining unpaid after the date it became due will attract interest at a rate of 3% above the base rate of National Westminster Bank plc.

9. The legal ownership of the goods will not pass to you until you have paid all of the money you owe us whether under this agreement or otherwise. You are responsible for the goods as soon as they are delivered to the site and we advise you to check your household insurance to ensure that you are covered.

10. This contract will end if you become bankrupt or otherwise insolvent, or make any arrangement with people you owe money to, in which case we will only carry out work we have started and which has been paid for.

11. We guarantee goods that we have supplied in accordance with our guarantee policy - please ask our designer for a copy.

12. If you are not entirely satisfied with your purchase please contact our Customer Service Centre, if you remain unhappy with our final response you may be able to refer your complaint to the Furniture Ombudsman- both are accessible via our website www.hammonds-uk.com

 

AS A CONSUMER YOU HAVE STATUTORY PROTECTION REGARDING FAULTY OR MISDESCRIBED GOODS OR INADEQUATE SERVICES SUCH AS INSTALLATION. THESE TERMS DO NOT AFFECT THOSE RIGHTS.

13. This agreement is made under English law.

14. Payment Terms

25% of total price deposit with order.

75% of total price 15 working days before delivery.

The installation charge should be paid directly to the fitter.

If the payment terms are not met the goods will not be sent to you. If you have not decided on the exact specification of the order prior to installation such as choice of worktops, you must still comply with the payment terms agreed at the time of placing the order.

If the order value exceeds £10,000 we reserve the right to consult credit reference agencies before agreeing credit terms, and you consent to us providing details to such agencies.

Hammonds Furniture Ltd. Registered office: Manor Court Chambers, Townsend Drive, Nuneaton, Warks, CV11 6RU. Registered in England No: 1320508.

 

 

 

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