COVID-19 Update

The health and well-being of everyone associated with Hammonds is of utmost importance to us. First and foremost, we hope that you and your families are keeping well during these challenging times, we deeply appreciate your continued support in our brand and we wanted to keep you updated on our response to COVID-19 coronavirus outbreak.

Taking care of one another

Update on our in-home services

We are delighted to let you know that all our in-home services are now back up and running.

As lockdown measures begin to ease across the country, we continue to take the safety of our customers and people very seriously.

With the following measures in please we feel we are best placed to continue to offer our services whilst ensuring we protect our customers and people.

Introductory calls prior to appointments

We will wear PPE at all times during our visit

Adhere to the 2m social distancing rule

Regularly wash and sanitise hands

Try and limit (where possible) the length of time we are in your home

UPDATE

Regional Lockdowns

Following the release of more information from the UK government with regards to regional lockdowns, we wanted to update you on our response.

Its important to note that the Government have very much encouraged businesses to continue to operate in these areas if it is safe to do so.

Having introduced a number of safety measures as detailed above we feel we can still operate all our in-home services in regional lockdown areas safely and if are customers are happy for us to do so.

We will review this decision inline with any changes to Government advice whilst also taking into account customer feedback.

Always here

In order to improve the service to our customers. If you need to get into contact with us about anything regarding your order, design appointment or just a general question, please log onto your My Account and fill out the form within the contact us section and a member of the right team will contact you within 24 hours.