
Following the announcement of a national lockdown across England, Wales & Scotland, we are pleased to let you know that all our in-home services (in-home design, survey and fitting) can continue to operate in England & Wales and as a result any scheduled appointments you have with us will go ahead as planned.
Unfortunately, based on the latest advice issued by the Scottish Government, all our in-home services in Scotland have been temporarily suspended. A member of our team will be in contact as soon as we are able to resume these services.
All our in-home associates have been fully trained as part of our 'keeping our customers safe' programme to ensure everyone's safety. We have put in place the below safety measures to make it safe to visit your home:
- Introductory call prior to our visit
- We will wear PPE at all times during our visit
- Adhere to the 2m social distancing rule
- Regularly wash and sanitise hands
- Try and limit (where possible) the length of time we are in your home
Unfortunately due to current restrictions all our stores will remain closed until further notice.
In the meantime, all our in-home services are available in England and Wales and our website remains open at all times if you want to request a copy of any of our free brochures or to book a free design visit.
In order to improve the service to our customers. If you need to get into contact with us about anything regarding your order, design appointment or just a general question, please log onto your My Account and fill out the form within the contact us section and a member of the right team will contact you as quickly as possible.