Culture, Engagement and Communication Lead
This year, we proudly celebrate 100 years of Hammonds- a century of helping people create homes that feel beautifully organised and thoughtfully designed. From bedrooms and living spaces to home offices, we design and craft fitted furniture that transforms everyday rooms into well-ordered spaces. Our purpose remains simple: we create a well-ordered home, so our customers can live their lives better.
Proudly a family business with 22 showrooms nationwide, we manufacture our bespoke furniture in Leicestershire, combining exciting design, innovative storage solutions and well-made craftsmanship, before bringing each design to life with care and precision. Driven by passionate people and a clear ambition to be the UK's leading fitted furniture specialists, we step into our second century building our heritage- doing things properly, with intention and pride, The Hammonds Way.
We are now looking for a Culture, Engagement & Communications Lead to shape a modern, high-impact people experience, bringing our People & Culture strategy and operating model to life. Acting as a trusted partner to the business, you will define and evolve the culture narrative, align internal communications to our Employee Value Proposition, and ensure messaging is clear, consistent, and engaging. You will also design and deliver communication and engagement initiatives that drive alignment, adoption, and performance, while keeping the organisation connected through effective listening channels.
With a strong focus on insight and continuous improvement, you will use people data, feedback, and engagement trends to inform decisions and enhance the employee experience. Combining strategic thinking with hands-on-delivery, you will embed culture and engagement in a way that supports organisational growth and drives meaningful impact.
Help Us Shape A Workplace Where People Truly Live Better.
What you'll be doing:
Culture & Engagement
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Define and deliver a clear culture strategy and roadmap aligned to business priorities.
- Embed values, behaviours, and ways of working across the organisation.
- Own engagement cycles, insight generation, and action planning.
- Drive measurable improvements in engagement and people sentiment.
- Lead initiatives across key people moments (onboarding, recognition, performance cycles)
Internal Communications & EVP
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Develop and execute a joined-up internal communications strategy
- Create clear, consistent messaging aligned to business priorities and leadership direction.
- Partner with Marketing to define and embed internal communications branding aligned to the EVP.
- Own and optimise internal communication channels.
- Improve clarity, consistency, and impact of leadership communication.
Change & Transformation
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Lead communication and engagement for key transformation programmes.
- Build change frameworks, toolkits, and leader capability.
- Drive adoption of new processes, systems, and ways of working.
- Support leaders to land change effectively and sustainably.
Operating Rhythm & Governance
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Own Culture & Engagement forums within the P&C operating rhythm.
- Align activity to monthly, quarterly, and annual cycles.
- Track initiatives, risks, and outcomes with clear governance and reporting.
- Ensure alignment across P&C and wider business functions.
Insight, Data & Continuous Improvement
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Define and track KPIs across engagement comms effectiveness, and culture health.
- Use people data and feedback to identify trends, risks, and opportunities.
- Translate insight into actionable initiatives that drive measurable impact.
- Continuously improve tools, channels, and approaches to enhance the people experience.
Tech & Platforms
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Maximise the impact of key people experience platforms including:
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Workvivo (by Zoom)- internal communications and engagement
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Culture Amp- engagement surveys and people insight.
- Drive adoption, effectiveness, and value from these platforms across the organisation.
What you will bring:
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Proven experience in culture, engagement and/or internal communications roles.
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A strong track record of delivering engagement strategies with clear, measurable impact
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Experience working in fast-changing, transforming or scaling environments.
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Excellent communication and storytelling skills, with the ability to influence and engage senior stakeholders.
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A data-driven mindset, using insight to inform decisions and challenge thinking.
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Experience with people experience platforms (e.g. Workvivo, Culture Amp or similar)
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Confidence using AI and digital tools to enhance productivity, insight, and communication effectiveness.
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A collaborative, commercially aware approach, connecting people initiatives to wider business outcomes.
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A purpose-driven mindset, aligned to Hammonds' mission: In Order, to Live Better.
Your Working hours/ pattern will be:
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Monday to Friday
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Working hours are 7.5 hours per day, to be worked between 8:00am-5:30pm, and we can work with a pattern that suits the successful candidate within these hours.
- Total weekly hours: 37.5
- Full time, office-based role (onsite)
- Occasional travel (Nationally) to support business initiatives.
As a family business we will provide:
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Competitive salary – £45,000-£50,000
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25 days of annual leave + 8 bank holidays
- 1 extra day holiday per 5 years of service
- Additional annual leave purchase scheme
- Contributory pension scheme
- Life Assurance
- Access to discounts through Perkbox
- Generous staff discount scheme
- A supportive and create team environment where your contributions make an impact
Come and join us as our Culture, Engagement & Communications Lead, where you'll be part of a supportive, people-first team committed to helping everyone perform at their best. You will have the freedom to innovate, the opportunity to shape culture, and the chance to make a visible impact across the organisation.
#You’reBetterOffAtHammonds