Within Housing Units at Failsworth there's a great selection of top brands throughout the store, so you get a real sense of quality and pride in the products. There is a fantastic team spirit, as Store Manager Ros Holland was delighted to tell us and show us around the newly refurbished Hammonds concession.
What service do you offer customers in-store?
“Our team are very knowledgeable and are here to offer advice about the 10 brand new ranges we have in store and also a comprehensive range of every furniture sample. We also have a variety of interior options and different storage choices. Our team are very welcoming and are able to offer bedroom, home office, and walk-in wardrobe inspiration while instilling confidence in the product.
Could you please explain what the new design hub offers and how will it help customers in choosing their new fitted furniture?
“The design hub is an electronic environment which brings together all the customer's ideas and inspiration. All samples are viewable and the ranges that we offer. The option to see 3D CAD design from previous home design visit is also possible, allowing the customer to talk through different ideas with a store advisor.
What ranges do you have in-store?
Do you have a favourite range that you would recommend?
“Well that’s easy because I am just about to order my own for a bedroom and a home office. I love Harpsden in white and light praline, I think the final result is just beautiful especially as it is a painted finish so the colour looks just lovely.”
Could you tell us the opening times of Store?
Monday: 10am - 6pm
Tuesday: 10am - 6pm
Wednesday: 10am - 6pm
Thursday: 10am - 8pm
Friday: 10am - 6pm
Saturday: 10am - 6pm
Sunday: 11am - 5pm
For you, why is Hammonds a great place to work?
“I enjoy working for Hammonds as they are a reputable family business and have been for over 90 years. They are market leaders within the industry and we have fantastic support from the company. For me there is excellent team spirit. It’s a place where I have formed some lifetime friendships and it’s a company which allows you to have a voice, which I do have!
This Hammonds store is based at Housing Units, what else does this department store have to offer for shoppers?
“Everything you need for your home, you will find and have a brilliant shopping experience as the store is beautiful and well kept. This store is very different to other department stores, it’s got such a variety of different furniture, accessories and furnishings for the home.